PT. Duta Katup Mas employs more than 50 personnel, including production, accounting, administration, quality control , engineering and etc.
PT. DKM maintains a detailed account of repairs made on each item. A comprehensive history for each component can be supplied. A repair work order is maintained on file for each job, thus allowing traceability by receiving report, sales order and serial numbers.
Customer property records are kept on a database unique to each customer. This documentation allows specific, itemized information to be provided per a customer’s request.
The following is recorder for each item: receiving report number, location from which the item was received, date equipment was received, make of equipment (OEM), item description, repair work order number, location item was shipped to, date item was shipped, bill of lading number and repair cost of item.
PT. DKM database can provide various reports to customers depending on customers needs. Reports can be generated on a monthly basis or on customer demand. Standard reports are available, including equipment-on-hand and equipment utilization by location, thus allowing better utilization of customer property.